Embark on a breathtaking escape to Cajón del Maipo, where nature and relaxation come together. Visit the stunning El Yeso Reservoir, famous for its vibrant turquoise waters and panoramic views of the Andes. Unwind in the mineral-rich thermal pools at Colina Hot Springs, surrounded by mountains. Along the way, explore the picturesque village of San José de Maipo, known for its rich history and local charm. This tour is the perfect balance of adventure, scenic beauty, and peaceful moments, offering an unforgettable day just a short distance from Santiago.
1. What are the accepted payment methods for booking a tour?
We accept payments via credit card, bank transfer, and cash.
2. What happens if I need to cancel my reservation?
Our cancellation policy allows for free cancellations up to 24 hours before the tour begins. After this time, a 20% fee of the total paid will be retained.
3. How long does each tour last?
The duration of each tour varies depending on the itinerary. Please refer to the specific tour description for estimated duration.
4. What should I bring with me on the tour?
We recommend wearing comfortable and weather-appropriate clothing, suitable walking shoes, and bringing a water bottle. It's also important to carry valid identification and any necessary documentation, such as a passport or visa, depending on the tour destination.
5. How can I communicate with my tour guide during the tour?
We will provide you with contact information for your tour guide prior to the tour's commencement. Additionally, the day before the tour, we will provide you with the guide's phone number for better coordination and communication.
6. Are tours suitable for children and elderly individuals?
Most of our tours are suitable for people of all ages, but some may have age restrictions or require a certain level of physical fitness. Please refer to the tour description for information on age restrictions and accessibility.
7. What safety measures are implemented during the tours?
The safety of our customers is our top priority. Our tours are designed and operated in compliance with local safety regulations, and we provide adequate guidance and supervision throughout.
8. How will I be greeted if I arrive by cruise or at the airport for a tour?
If you arrive by cruise, our guide will be waiting at the cruise terminal exit with a sign bearing your name. If you arrive at the airport, our guide will be waiting in the arrivals hall with an identifying sign. In both cases, you can expect a warm and seamless reception.